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Snooper Support

Snooper Support - Snooper is a Portable Satellite Navigation Device which is designed with the latest GPS (Global Positioning Satellite) technology. It works best in providing accurate street navigation, clear voice prompts, various alerting messages of hazardous roads, accidental spots and much more. Although this is one of the best and most accurate digital mapping available in the market. With so much of offerings, at times, customers may face technical glitches on using the navigation device. To offer the customers with the best support and assistance, we, Snooper Support is here with efficient and accurate support solutions.

Snooper Support is a team of experts who are well equipped and qualified to provide the most reliable after-sale support. We are the most trusted support service provider in the field of GPS devices. Our team has solutions to all your problems. No matter if you have a device setup error or updation error or any technical issues, Snooper Support has solutions for everything. 

At Snooper Support, you will get 24*7 support service. We hear your problems and solve them whenever you require. Our team first listens to your problems, then deeply analyze it, after that provides the most reliable and innovative solutions. The solutions Snooper Support provides will help you in resolving the error in no time. When it comes to support service, Snooper Support never fails to provide the solution and to meet their customer’s expectations.  

Snooper Setup

Synchronize your SD Card

You can start the setup process by inserting the Micro SD card that comes with your product. The Micro SD card has all the digital mapping installed in it. This card also has the AURA camera database stored in it. 

  • Now, take your SD card and insert it in your Snooper GPS device.

  • Then, switch on your sat nav device by pressing the power button for 2 seconds. Power button is located on the top of the device.

  • Further, Snooper will automatically synchronize with the memory card you have inserted.

  • Once the synchronization will get completed, then your Snooper gets ready to navigate.

System Requirements

In order to get software installed on your device, your device must comply with some hardware and software requirements. These system requirements are as follows:

Hardware Requirements

  • Processor- Intel Pentium Class processor or equivalent

  • RAM- Minimum of 32MB 

  • Free Disc Space- 20MB 

  • Spare USB cable

  • CD ROM Drive

Software Requirements

  • Windows Vista

  • Windows 7, 8, 8.1, and 10 

  • Mac iOS X - El Capitan, Sierra, and High Sierra

Make sure that these system requirements will vary as per the Snooper product. Hence, you can contact Snooper Support for getting assistance. 

Snooper Updater Software Installation

  • For software installation, place the CD into the CD ROM. You will get this CD with the purchase of the product. 

  • Once you place the CD, it will autorun.

  • It will then automatically launch the Snooper menu.

  • After that, Snooper Support asks you to choose the desired language.

  • Now, if you are registered, then, click “Next”

    If not registered, then, go to the official website and register your product using the serial number. You will get this serial number at the back of the product.

  • Further, select the device that you have purchased. You can choose from Ventura, Syrius or Truckmate options.

  • Then, follow the on-screen instructions to complete the installation process.

Once the software gets completely installed, you can move further with the downloading of the speed camera database onto your Snooper device. 

Downloading Aura Camera Database

As soon as your software got installed on your system, then, speed camera updater and map updater software icon will display on your desktop. Now, you can start the further process. 

Before you start performing the download procedure, Snooper Support suggests you to make sure your device is registered. Only after registration, you can follow the given process.

  • Double-click the “Speed Camera Updater” icon displaying on your screen. 

    Make sure that you do not switch on or connect your Snooper device with your PC.

  • Once the application opens, click “Menu” followed by clicking “Download Settings”. 

    Note: For the first time, you will be asked to select the desired program language and download settings. These settings will be based on the type of vehicle you are using and the amount of camera coverage you are required. 

  • After that, connect your Snooper device to the PC using the USB cable provided in the purchase box.

  • On connecting the device, it will switch on automatically.  If it does not switch on, then on it manually by pressing the power button. 

  • Now, software updater will start the updation process. Also, it will download the selected database files onto your Snooper device.

  • For downloading, you will be asked to provide the serial number. You will get your serial number from the back of the product.

  • The process will get started.

  • Snooper then connect the Database server and download the speed camera database on your device.

  • Then, the data that Snooper receives will get saved.

  • Once the downloading process gets completed, then Snooper Support recommends you to disconnect the device from the PC. 

  • Close the downloading window, by clicking the “Close” button.

Get Started with the GPS Device

Now, you can start you using the Snooper GPS device. You can start your device by following the below-mentioned measures.

  • Take your Snooper GPS device.

  • Start your GPS device by clicking the Power button.

  • Then, touch the center of the display screen, and come to the main navigation menu.

  • From the list, select the “Find Post Code” option.

  • In the next window, enter the full UK postcode and click “OK”.

  • After that, enter the complete destination address.

  • Once you are done, then click the “Calculate” button.

  • Doing this, Snooper will calculate the fastest route from your current position to the address that you have entered.

  • Now, the journey summary screen will display. This will show your current location, distance to destination, estimated time, final destination, and arrival time.

  • Then, press the “Go” tab.

  • Your navigation will now get started.

Snooper Maps Update

New maps are periodically released by Snooper. For updating maps on your GPS device you can follow the given instructions carefully.

Download and Install Snooper Map Downloader Program

For a smooth functioning your sat nav device and to get the appropriate solution, you have to download and install the Map Downloader Program on your system. 

This is a one-time process. Once you have installed the program, next time you just have to use the map Downloader to install updates on your device. 

  • Primarily, open a web browser.

  • Then, move to the Snooper Services page. For this, enter “snooperneo” in the address bar.

  • After that, enter the Serial Number in the required field and click “Check”.

  • Now, from the list of various options, select “Device Software Updates” option.

  • In the next screen, you will get the instructions for checking the currently installed software on your device. Follow them carefully and enter the software version in the same window.

  • After that, click “Check” tab.

  • Now, Snooper will show you the available updates on your device.

  • Click the download link of the Map Downloader.

  • Wait for the application to get downloaded.

  • Now, double-click the downloaded setup file

    Note: Ensure that your device is not connected to your PC.

  • Thereafter, click the “Run” button in the popup box that appears.

  • In the Snooper Map Download Wizard, click “Next”.

  • Afterward, select the desired location for saving the installation. When you are done with the selection, tap “Next” button.

  • Further to confirm the installation, hit the “Next” tab.

  • Now, wait for the installation to complete.

  • Once the process gets finished, click “Close” button.

Install Map Update On Your GPS Device

  • After downloading and installing Map Downloader, a new icon will get created on your desktop.

  • Double-click the icon to open the application. 

  • Then, choose the desired language by selecting the applicable flag for that language.

  • Now, switch on your GPS device and connect it to your PC. 

    For connecting, use the USB cable that comes with the purchased product. 

  • Once your device got successfully connected, the Map Downloader Program will read your device’s serial number.

  • In the next screen, you will be shown the serial number of the connected device, click the “Continue” button in order to move further.

  • After this, disconnect your Snooper GPS device from the PC.

  • The download process will start. Once the download gets completed, click the “Run” button.

  • Now, again connect your GPS device with the PC.

  • Once the device has successfully connected, the updation process will get started. 

  • Wait for the process to get completed.

  • After the completion of the process, disconnect your device and close the program.

  • Now, maps update got successfully installed on your device.

If you also want to redefine your experience of moving on the road, then, you can purchase and set up your Snooper device. For this, you can follow the above-given processes. These processes will help you in setting up your device and install updates on it without any error. In the situation of occurrence of any error or issues, you can contact our efficient and fully-trained team. We will provide you with the best solutions with all our knowledge and expertise.